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Telfords Portlaoise Wins National Title in Octabuild Builders Merchant Excellence Awards 2019

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Telfords Portlaoise Wins National Title in Octabuild Builders Merchant Excellence Awards 2019

Telfords Portlaoise Wins National Title in Octabuild Builders Merchant Excellence Awards 2019
November 12
10:09 2019

Telfords Portlaoise is the national Builders Merchant of the Year for 2019. It has won both the National and Leinster awards in the Octabuild Builders Merchant Excellence Awards 2019.

The Octabuild Builders Merchant Excellence Awards 2019 were presented recently at a gala event in the Aviva Stadium in Dublin. The 250+ guests included shortlisted merchants and representatives of the builders merchant trade throughout the country.The event was hosted by the eight Octabuild members, Dulux, Glennon Brothers, Gyproc, Instantor, Irish Cement, Kingspan Insulation, Tegral Building Products and Wavin.

This is the third occasion that Telfords has been the national winner since these prestigious awards were first presented in 1986. It won the national award in 2001 and again in 2007.

Telfords was established in Portlaoise in 1990 but the Telford business dates back to 1890 when its first store opened in Mountrath.

According to the independent judging panel: Telfords Portlaoise is an incredibly impressive and commercial store. It is very professionally managed using live trading and margin mix data. The store is very innovative and not afraid to embrace change. The employee share scheme is highly innovative and the intense focus on health and safety standards is market leading.

Overall the judges were really impressed with the store, its systems, customer service initiatives, strong health and safety ethos, promotions and community involvement, all led by an incredibly impressive and professional team.

Award Winners

In addition to Telfords Portlaoise, the other award winners are:

* Connacht/Ulster Regional Award: Ganly’s Athlone

* Munster Regional Award: Cork Builders Providers, Togher

* Excellence in Business Management: Chadwicks, Naas

* Excellence in Customer Service: Grahams of Monaghan

* Excellence in Sales & Marketing: Ganly’s Athlone

* Excellence in Community Outreach: Wallace’s Homevalue, Wellingtonbridge, Wexford

* Excellence in Sustainable Business: Ganly’s Longford

* Rising Star Award: Ross Fagan, Chadwicks Lucan

* Octabuild Supporting Irish Award, sponsored by Guaranteed Irish: Cork Builders Providers, Togher

* Lifetime Achievement Award: Jerry Maher, DPL Group Ltd.

The Octabuild Awards, which have been acknowledging the best in the builders merchant trade for 35 years, were revamped for 2019 with a renewed focus on excellence. This is to better reflect the modern builders merchant sector in terms of business management, customer service, sales and marketing, innovation, leadership, diversity, partnership and communication.

Commenting on the quality of the entries, Chair of the independent Judging Panel, Liam O’Gorman, said: “It is clear that the industry in which today’s builders merchants operate has evolved hugely and that merchants have led the way in embracing this changed landscape. More sophisticated business systems, an enhanced skill base and a keen focus on the environment, health & safety and assistance for the local community feature strongly across the country and is highly commendable.”

Octabuild Chairman, Mark Filgate said: “It’s important for Octabuild that the Awards highlight to the building and construction industry the excellence of Irish builders merchants. We are delighted with the enthusiastic response to the new style awards this year where merchants from all over the country have put themselves and their teams forward to showcase what’s excellent in the industry.”


The Telfords team with Mark Filgate, Octabuild Chairman. Pictured (L-R): Tom Delaney, Colin Maher, Aileen Lynch, Seamus Fitzpatrick, Liam McEvoy, Donal Rigney, Mark Filgate, Valerie O’Connell and Trevor Byrne.

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